Privacy Policy

Privacy Policy for The Brownz Label E-Commerce Store

Effective Date: 10.17.2023

  1. Introduction

Welcome to The Brownz Label! This Privacy Policy explains how we, The Brownz Label ("we," "us," or "our"), collect, use, disclose, and protect your personal information when you use our e-commerce website and related services. By accessing our website or providing us with your personal information, you consent to the practices described in this Privacy Policy. Please take a moment to read and understand how we handle your personal data.

  1. Information We Collect

We may collect various types of information when you interact with our website and services:

2.1. Personal Information:

  • Name
  • Contact information (e.g., email address, phone number, shipping address)
  • Payment information (e.g., credit card details)
  • User account credentials

2.2. Non-Personal Information:

  • Browsing history
  • Cookies and similar tracking technologies
  • Device information (e.g., IP address, browser type, operating system)
  1. How We Use Your Information

We utilize the information we collect for the following purposes:

3.1. Order Processing:

  • Fulfilling and processing your orders
  • Providing order updates and shipping details

3.2. Customer Support:

  • Responding to your inquiries and resolving issues
  • Offering customer support and assistance

3.3. Marketing:

  • Sending promotional offers, newsletters, and product recommendations (with your consent)
  • Personalizing your shopping experience

3.4. Analytics:

  • Monitoring website performance
  • Enhancing our services
  • Analyzing customer behavior and preferences

3.5. Legal Compliance:

  • Adhering to legal obligations
  • Enforcing our terms and policies
  1. Information Sharing

We may share your personal information with third parties under certain circumstances:

4.1. Service Providers:

  • Partnering with third-party companies that help us operate our website and services (e.g., payment processors, shipping partners)

4.2. Marketing and Analytics:

  • Collaborating with third-party providers for marketing and analytics services

4.3. Legal Requirements:

  • Complying with legal obligations and responding to lawful requests from government authorities

4.4. Business Transactions:

  • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring party
  1. Your Choices

You have several choices regarding your personal information:

5.1. Access and Correction:

  • Access and update your personal information in your user account settings

5.2. Marketing Communications:

  • Opt out of receiving marketing communications by following the unsubscribe instructions in emails or contacting us

5.3. Cookies:

  • Manage cookies and tracking technologies by adjusting your browser settings
  1. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

  1. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

  1. Changes to this Policy

We may update this Privacy Policy periodically. When changes occur, we will update the "Effective Date" at the top of this policy.

  1. Contact Us

If you have questions or concerns about our Privacy Policy, please reach out to us at:

Email: info@brownzapparel.com 

Thank you for choosing The Brownz Label. We are dedicated to safeguarding your privacy and ensuring your shopping experience is secure and enjoyable.